REF . AO301
BK Search is a recruitment agency specialized on the field of IT & DIGITAL. Located in Geneva, we support our clients through recruitment missions in European market.
Mandated by one of our clients, a leading financial company based in Paris 17th, we are seeking for a Salesforce Project Manager (F/M)
Within the CRM Competency Center (CCC) who is in charge of all CRM solutions within our client, the SALESFORCE Project Manager will:
Be an advisor on Salesforce platform :
Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, etc.
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Force.com Platform.
Drive the creation of application and technical design documents which leverage Salesforce.com best practices and effectively integrate Salesforce.com into the customer’s infrastructure.
Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution.
Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
Keep track of Salesforce roadmaps as well as technology innovation and participate in product development with vendor strategic teams
Accompany group entities in digital transformation initiatives around CRM platforms
Identify key business/IT problems to identify key value areas
Structure and implement complex technology solutions through Salesforce solutions
Develop and grow relationships and trust with the subsidiaires by acting as a single point of contact
Monitor project performance with project managers and client stakeholders (budget, risks, ressources, scope, etc)
Oversee project delivery and be able to deep dive with delivery team at certain times
Work with entity leadership to set and follow project expectations
Participate in forecasting activities, project reviews with Head of CCC
Set project strategic direction by establishing team goals and areas of responsibility
Advise upon, lead and work on high impact project activities, and provide advisory work (functional and technical)
Manage a team ranging from 1 to 10 FTEs/project on an onshore and offshore model whilst having the possibility to work in isolation on certain initiatives
Identify sourcing requirements per project through internal and external methods
Salesforce project management on an international scale:
10+ years of experience, preferably in consulting firms and in CRM transformation projects.
Proven ability to analyse, design, and optimise business processes via technology and integration
Experience with Waterfall and/or Agile implementation methodologies.
Experience with key areas of enterprise architecture
Strong appetence for business challenges whilst being technically oriented
Fluent in English
- Good interpersonal and communications skills
- Pro-active & self-driven individual
- Strong analytical skills
- Willing to travel for project needs