REF . AO644
MOBILITÉ
LOW
DÉBUT CONTRAT
SEPTEMBER/OCTOBER
RÉMUNÉRATION
TO BE NEGOTIATED
Mandated by one of our clients, an international company in Geneva, we are seeking for an SAP Application Supporter
RESPONSABILITIES:
- Monitoring the ticket pool, viewing, qualifying and resolving (1st/2nd level) or coordinating (2nd/3rd level) new customer enquiries and monitoring incidents
- Administration of existing customer enquiries including monitoring of processing status and proactive follow-up
- Continuous improvement of the systems through independent implementation of change requests and learning from support activities
- Routine customising of the system landscape with focus on SAP ERP
- Building up in-depth knowledge of the organisation and industry to advise the specialist departments on process and system issues
- Conducting basic and advanced training for our employees
- Supporting system updates and creating/updating test plans
- Steering external partners and coordination between consulting firms
PROFILE:
- Experience in at least 2 SAP modules
- Experience in ITIL, agile methodology and collaboration with external consultants
- Debugging, shortdump and log analysis skills are an advantage
- Initial experience with integration technologies such as IFlows and web services, IDoc or RFC
Softskills:
- Good team player, competence for cross-divisional cooperation
- Independent, self-reliant and structured working style
- “Hands-on” mentality
- Confident and self-assured appearance
- Ability to assert oneself and deal with conflict while at the same time being willing to compromise
- High resilience, stress resistance and flexibility
LANGUAGES:
- German: Professional/Fluent
- English: Professional/Fluent
BK Search is a recruitment agency specialized on the field of IT & DIGITAL. Located in Geneva, we support our clients through recruitment missions in European market.
